Shipping Policy

Shipping Policy

At SoothSpa, we want to make your shopping experience as smooth and reliable as possible. Please read below for details on our shipping process.

📦 Processing Time

  • All orders are processed within 1–3 business days after payment is confirmed.

  • You will receive a confirmation email with tracking information once your order has been shipped.

đźšš Shipping Times

  • United States, Canada, UK, Australia: 7–15 business days

  • Europe: 7–15 business days

  • Rest of World: 10–20 business days

(Please note that shipping times may vary depending on your location, customs clearance, or carrier delays.)

đź’° Shipping Costs

  • We offer FREE Standard Shipping on all orders.

  • Express shipping options may be available at checkout for an additional fee.

đź“ť Order Tracking

Once your order is shipped, you will receive a tracking number via email so you can follow your package until it arrives at your door.

⚠️ Delays & Customs

  • SoothSpa is not responsible for shipping delays caused by customs clearance, natural events, or postal carrier issues.

  • International customers are responsible for any customs duties or taxes applied by their country.

âť“ Questions About Your Order

If you have any issues with shipping or your order status, please contact us at [your support email] with your order number, and our team will be happy to assist you.